1. General
The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with KEDIN Design for Education AB, hereinafter referred to as “KEDIN”, “us” or ”we”, at the KEDIN website, mobile website, or mobile application, or via telephone (jointly referred to as ”kedin.se”).
By using kedin.se and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.
Only persons 18 years or older, who are not under guardianship and, are not acting in a capacity of a company, with a delivery address in Sweden can place an order. If you pay with debit card you can place an order from 16 years.
The inclusion of any products or services on kedin.se at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.
We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on kedin.se at the time you place your order.
KEDIN want to provide the best possible online experience. To make this possible we need to ensure that our services runs like a clockwork. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the kedin.se site, or which impacts the security of the site, or (iii) employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the site, or to copy content from the site. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.
2. Prices and delivery charges
The prices displayed at kedin.se include the statutory Value Added Tax but do not include a delivery charge unless is states so for each product.
3. Ordering/conclusion of contract
The ordering options available to you are via kedin.se or telephone.
Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment.
4. Delivery
KEDIN is mainly using Postnord for deliveries, but other options could be applied. If another delivery service is used, it will be communicated for every purchase or agreement between both parties. We are currently delivering physical products to Sweden only.
KEDIN aims to dispatch orders in the fastest possible time and in the order in which they are placed. We aim to deliver within 2 to 4 days following confirmation of an order, unless otherwise agreed. Please allow for an extra 1-2 working days for deliveries due to administration or delivery obstacle. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order.
If your order does not arrive by the scheduled date, please contact hello@kedin.se.
5. Withdrawal of Order
You may cancel or return your order from the date you place the order until 28 days after receipt of the ordered items. If you have been charged for the items, you will receive a refund which will include KEDIN’s standard delivery costs. Should you choose to keep certain items and only partially cancel your order, the delivery cost will not be refunded.
In cases where the products are ordered based on manufactured by demand, the withdrawal of order can not be withdrawn once production has started.
If you wish to cancel or return your order, please provide us with notice in writing either by e-mail to hello@kedin.se. We will provide a refund attempting to use the same method used to make the payment (or, if the items have not yet been paid for, reflect the return of the items in your account balance) as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items or evidence of you having sent back the items. Another payment method may be used for the refund, provided that you consent to such change; in any case this will not generate any additional charges.
If the item you have received is defective, please notify KEDIN promptly and return the item in accordance with section 6 (Returns) below. We will, for any products deemed defective, provide a full refund.
6. Returns
KEDIN guarantees a full refund of the returned items in accordance with section 5 (Withdrawal of Order), provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered or worn and that any labels or tags should be intact.
7. Payment methods
You can pay for your goods in various ways as set out below.
Payment before delivery
Klarna
Klarna provides the payment methods that you can use on kedin.se. The terms and conditions is found when using Klarnas payment options.
PayPal
For payments with Paypal see the terms and conditions found when using Paypals payment options.
Payment after delivery
Pay later
Our Pay later services are provided by Klarna.
For further information or questions regarding your payment please check klarna.com or contact Klarna customer service.
Others
You will receive the legally required invoice document in the Shipping Confirmation e-mail.
8. Our Liability
Nothing in these Terms shall exclude or limit KEDIN’s liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.
KEDIN is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.
Our maximum liability to you for any loss or damage arising in connection with your order on kedin.se shall be limited to the total price of your order.
If you have a problem with a product that you have purchased from KEDIN online, and were not able to settle the complaint with KEDIN, then you can submit your complaint to the EU’s online dispute resolution platform (the “ODR platform”).
The ODR platform offers consumers and traders within the EU with the possibility to try and reach an out-of-court settlement for complaints arising from online purchases. This single entry point is designed to be a user-friendly and interactive website, available in all EU official languages and free of charge. Using the ODR platform the consumer and the trader can find a dispute resolution body and then go through the process of finding a solution to the consumer’s complaint. The ODR platform is available here: http://ec.europa.eu/odr.
9. Colours and measurements
We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.
An item’s measurements given on kedin.se are only approximate values to give you a better understanding of the model or fit of that specific item, and not a definite guarantee of the actual measurements of the item you receive. The final measurements of an item may vary depending on the material used in its production.
10. Guarantee
If there are defects in the goods you have purchased, KEDIN abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by contacting us at hello@kedin.se
11. Assignment
KEDIN reserves the right to assign or pledge to third parties any claim(s) for payment including any payment installments which have arisen in connection with the delivery of goods.
12. Severance
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
13. Ownership of rights
All intellectual property rights, such as trademarks and copyrights at kedin.se remain with KEDIN Design for Education AB and its subsidiaries or licensors. Any use of kedin.se or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of KEDIN.
14. Company Information
KEDIN Design for Education AB
C/O Keng Su Nilsson
Djurgårdsvägen 14A
633 40 Eskilstuna
SWEDEN
Organisation no: 559330-7514.
Registered in Sweden.
17 December 2021
